Explore WhatsApp's Potential with Our User-Friendly Toolkit
Enhance Customer Engagement and Drive Sales by Delivering Relevant Communication on WhatsApp
Superior customer support with unlimited team collaboration, using a single WhatsApp Business Number. Effortlessly serve customers together.
Effortlessly automate interactive conversations, nurture relationships, and drive conversions with our visual chatbot builder's drag-and-drop simplicity.
Segment, Opt-in, and Send GDPR-compliant WhatsApp Newsletters based on Tags, Preferences, and Opt-in Collections for Targeted Audience Engagement.
Unleash Business Impact with Wabhai: Harness the Power of WhatsApp for Measurable Results.
Discover how WhatsApp can improve interactions with your customers at every stage of the customer journey.
With WhatsApp's inbuilt catalog and cart capability, you can provide an integrated shopping experience and display your items. Customers may explore and add things to their shopping carts without leaving the conversation.
Deliver exceptional customer service by promptly answering inquiries and questions on WhatsApp. Take proactive steps to engage customers after their purchase, providing them with valuable tips, updates on new collections, and more.
Enhance customer satisfaction with personalized shopping experiences and digital clienteling. Provide tailored product recommendations to help customers find the perfect items.
Keep your customers informed and engaged by sending timely notifications and alerts. Share order updates, appointment reminders, delivery information, loyalty point reminders, and more to provide a seamless customer experience.
Engage your customers with promotional campaigns, invite them to digital events, and leverage WhatsApp call-to-action buttons for inbound marketing on your website and social media platforms. Expand your reach and drive customer interaction through WhatsApp's powerful communication channels.
Utilize Facebook's and Instagram's Click-to-Chat ads to seamlessly guide customers to engage with your business on WhatsApp. Drive increased customer interaction by leveraging the convenience and popularity of these platforms to connect with your audience on WhatsApp.
What does the Green Tick Mark symbolize?
Our goal for you is to utilize your WhatsApp business account to its fullest.
It only takes a few minutes to set up your WhatsApp Business Profile.
Implement our programmable API to fortify your infrastructure.
Do you require additional channels? Go true omnichannel with our Conversations API, which includes a plethora of additional channels.
Messages between your servers and Wabhai are encrypted from beginning to end.
In Germany, we run our own datacenters and network infrastructure.
No messages are ever saved on our end, and phone numbers are translated before being sent to WhatsApp.
Connect your existing chatbot to WhatsApp using one of our integrations.
Integrate your existing CRM with Conversations Inbox to improve context.
Connect Shopify or Magento to use them with WhatsApp directly.
Add WhatsApp widgets to your e-commerce site and collaborate with an unlimited number of team members to provide customer support on WhatsApp at scale.
To improve your customer experience, track campaign performance, response and resolution times of your agents.
Wabhai offers seamless integration with your existing systems, making it easy to incorporate WhatsApp messaging into your business processes.
WhatsApp Business App
It is used by small businesses for one-on-one & group messaging with templates Available on iOS & Android mobile platforms Accounts on the business app are created using the mobile number of the business. Not that the number used for the business app must differ from the one used for WhatsApp messenger. Supports Voice & video calls supportedd 3 options for automation:
. Greeting Messages
. Away Messages &
. Quick Replies
Customer contact list is accessed from the phone contacts & labels Broadcasts and bulk messages are restricted to a maximum of 256 contacts Can be downloaded from the Play Store or App Store and used for free
WhatsApp Business API
Used for process automation through APIs for central support by medium & large businesses Supports no mobile interface The account is created by applying for a WhatsApp Partnership, typically through WhatsApp Business Solution Partners such as WA Bhai. No calling capabilities are supported
Automation is achieved through API integrations
Contacts received through API integrations
Conversation-based pricing applicable
No upper limit on the number of broadcast recipients
Three things are essential for your brand to go
live with the WhatsApp Business API:
. Facebook Business Manager
. WhatsApp Business Account (WABA)
. Line of Credit
In case you do not have any of the above, then getting them is convenient with WA Bhai. Contact us to know more.
Messages sent over the WhatsApp Business app are free. But there is a pricing component attached to the ones sent over the WhatsApp Business API
Not at all. WhatsApp would complement your existing channels. With omnichannel communication being the norm across businesses.
To access WhatsApp API, you'll need to apply for it through the WhatsApp Business API. Start by visiting the WhatsApp Business API website and following their application process for access.
Optimize workflows by integrating the WhatsApp Business API with key functions. Connect customer support, CRM systems, order management, payment gateways, notification systems, feedback/surveys, and analytics/reporting to enhance efficiency and customer experiences.